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IEC Telecom Tunisia (Surustech)

IEC Telecom Tunisia serves as a strategic technical and operations hub supporting the Group’s global activities.
This office is dedicated to engineering, system development, and operational support functions, enabling seamless service delivery across multiple regions.

Important Note:

This location does not engage in commercial sales activities or direct service distribution within Tunisia. Its role is strictly limited to internal support and global operations.

Our Role in the IEC Telecom Group

The Tunisia office operates as a core operational and technical centre, contributing directly to the group’s ability to deliver scalable, high-performance connectivity solutions across global markets.

Beyond day-to-day support, the team plays a critical role in optimising internal processes, strengthening infrastructure resilience, and enabling faster deployment of services across regions. By centralising key operational functions, the Tunisia office helps drive consistency, efficiency, and quality across all business units.

Acting as a bridge between technical execution and business delivery, the office supports both regional teams and global initiatives, ensuring that solutions are deployed reliably and aligned with evolving market requirements.

  • Seamlessly supported across regions
  • Technically optimized
  • Seamlessly supported across regions

What We Do in Tunisia

Our Tunisia office plays a key role in strengthening the Group’s global infrastructure through specialized teams:

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Technical & Backend Development

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  • Development and maintenance of internal platforms and tools
  • System integrations and automation
  • Support for AI-powered digital transformation initiatives
Technical & Backend Development

Network & Infrastructure Management

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  • Monitoring and optimization of global network performance
  • Infrastructure support across satellite and hybrid connectivity systems
  • Ensuring service reliability and uptime
Network & Infrastructure Management

Activation & Billing Operations

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  • Service provisioning and activation workflows
  • Billing management and system coordination
  • Coordination of internal systems for accurate service lifecycle management
Activation & Billing Operations

Solutions Engineering (Global Support)

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  • Designing tailored connectivity solutions for global markets
  • Supporting regional teams with technical expertise
  • Contributing to multi-orbit and hybrid network strategies
Solutions Engineering (Global Support)

Quality Assurance & Service Optimization

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  • Ensuring consistent service quality across global operations
  • Performance analysis and service improvement initiatives
  • Continuous testing and validation of systems and platforms
Quality Assurance & Service Optimization

IEC Telecom Tunisia (Surustech)

203, Bat6000 Novation City
Hammam Maarouf
Sousse, Tunisia

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