This Privacy Policy explains how IEC Telecom collects and uses personal data through this website, including when you contact us, subscribe to our newsletter, download content, or register for an event or webinar. This website is not intended for children, and we do not intentionally collect their personal data.
We may provide additional information at the point where we collect your data. Please read that information alongside this Privacy Policy.
1. Definitions
“Website” means https://iec-telecom.com/ and its language versions.
“User” means a person visiting or using the Website.
“Personal data” means information relating to an identified or identifiable person.
“GDPR” means Regulation (EU) 2016/679, the General Data Protection Regulation.
2. Data Controller
SAS IEC TELECOM GLOBAL (“IEC Telecom”) is the controller of personal data collected through the Website. This means IEC Telecom determines why and how that data is processed.
3. How We Use Personal Data
Website visits and cookies. IEC Telecom uses cookies and similar technologies to operate and secure the Website, remember visitors’ privacy choices, and understand how the Website is used. Some technologies are necessary for the Website to function. Others, including analytics or marketing technologies where used, are optional.
IEC Telecom uses CookieYes to present and record visitors’ cookie choices. Visitors can accept or reject optional cookies through the cookie banner. Where consent is required, optional technologies are used only after the visitor has consented. Visitors can change or withdraw their choice using the Website’s cookie settings control. Details of the cookies used, including their purposes, providers and durations, are available through the cookie information on the Website.
Enquiries. When you contact IEC Telecom, we process the contact details and information you provide to respond to your enquiry. Where you ask us to take steps towards a possible contract, this processing is based on taking those steps at your request. Enquiry information is kept for three years from our last contact with you, unless another retention period is required for a separate purpose.
Newsletter. When a user subscribes to IEC Telecom’s newsletter, we process their email address to send company news, industry insights and related updates. This processing is based on the user’s consent. We record when and where consent was given and the wording presented at the time. Submitting an enquiry to IEC Telecom does not, by itself, subscribe the user to the newsletter. Subscribers may withdraw their consent at any time using the unsubscribe link in each email.
We keep newsletter contact details and consent records while the subscription is active, subject to review of whether they are still needed. If a subscriber unsubscribes, we stop sending the newsletter. We may keep a limited record of the withdrawal where necessary to respect that choice and prevent the address from being added back without a new subscription.
Contracts and services. Where necessary to provide services under a contract, we process relevant contact and account information to communicate about those services, provide support, and send operational or security notices. This processing is based on performance of the contract. Relevant information is kept during the contract and, where necessary, afterwards to meet legal obligations or address legal claims.
Privacy requests. When you exercise your data protection rights, we process the information needed to receive, verify and respond to your request. We keep records of requests and responses for as long as necessary to demonstrate how we handled them and address any applicable legal claims.
4. Who May Receive Personal Data
Authorised IEC Telecom personnel may access personal data where necessary for their work. Service providers that support the Website, cookie-consent management or newsletter delivery may process limited personal data on IEC Telecom’s behalf under appropriate contractual arrangements. IEC Telecom uses CookieYes to manage visitors’ cookie choices.
We may also disclose personal data where required by law or where necessary to establish, exercise or defend legal claims. If IEC Telecom undergoes a corporate transaction, relevant data may be transferred as part of that transaction, subject to applicable data protection requirements.
5. Marketing Communications
We send company news, industry insights and related email updates to people who have subscribed to receive them. We do not add someone to the newsletter mailing list solely because they submitted an enquiry, purchased a product or service, or registered for an event. Every newsletter includes an unsubscribe link.
6. International Access and Transfers
IEC Telecom hosts the Website on its own server. Personal data may be accessed by authorised IEC Telecom teams in the countries where they operate and, where necessary, processed by service providers supporting the Website and newsletter. Where personal data from the European Economic Area is transferred outside that area, IEC Telecom applies the relevant transfer mechanism and safeguards required by applicable data protection law.
7. Security
IEC Telecom uses appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration and disclosure. Data transmitted through the Website is protected using HTTPS encryption. No method of internet transmission or electronic storage can be guaranteed to be completely secure.
8. Your Rights
Where the GDPR applies, you may have the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete data;
- request deletion of your data in applicable circumstances;
- request restriction of processing in applicable circumstances;
- object to processing based on legitimate interests in applicable circumstances;
- object at any time to the use of your personal data for direct marketing;
- receive certain data in a portable format where the legal conditions are met; and
- withdraw consent at any time where processing is based on consent. Withdrawal does not affect processing carried out before consent was withdrawn.
Newsletter subscribers can use the unsubscribe link in each email to stop receiving the newsletter.
If we have reasonable doubts about the identity of someone making a privacy request, we may ask for the additional information necessary to confirm their identity. We do not routinely require a copy of an identity document for every request.
You can contact the data controller about your rights by writing to: IEC TELECOM, Le Cerame building, 47 avenue des Genottes, 95800 CERGY PONTOISE, FRANCE.
If you believe your data protection rights have not been respected, you may lodge a complaint with a supervisory authority. In France, this is the CNIL.
9. Changes to This Privacy Policy
IEC Telecom may update this Privacy Policy to reflect changes to the Website, its services or applicable requirements. The current version will be published on the Website.