IEC Telecom is committed to keeping customer needs at the forefront in the provision of the most relevant solutions, services, and support. We listen and understand. These are the cornerstones of our approach.
Our technical support team delivers the highest quality of service in many languages to support business needs, including planned maintenance queries, unplanned outage queries, equipment queries, activation requests, and airtime queries.
Customers can access five dedicated channels of support from email, a 24/7 global hotline, and WhatsApp service to online ticketing and a comprehensive Download Center on the IEC Telecom website.
Keep your team up-to-date regarding the latest technical updates. From installation guides and manuals to software upgrades, all the information is easily available via the Download Center on the IEC Telecom website.
You’re guaranteed bespoke customer service no matter where you do business.