Humanitarian operations depend on secure, resilient, and rapidly deployable connectivity to support teams working in crisis zones, remote communities, refugee camps, disaster-affected regions, and infrastructure-limited environments.
From emergency response and field coordination to staff safety, telemedicine, digital reporting, beneficiary services, and long-term mission support, humanitarian organisations need reliable communication systems that continue to operate when terrestrial networks are unavailable, damaged, overloaded, or unstable.
IEC Telecom supports UN humanitarian agencies, NGOs, government responders, emergency teams, and field operations with integrated satellite connectivity, value-added services, and managed communication solutions designed to keep people, programmes, and critical operations connected across every mission environment.
IEC Telecom supports UN humanitarian agencies, NGOs, government responders, emergency teams, field offices, remote clinics, logistics hubs, refugee and IDP camp operations, and organisations working in infrastructure-limited environments.
REQUEST FOR PROPOSALDeploy reliable connectivity quickly when terrestrial networks are damaged, overloaded, or unavailable. IEC Telecom enables emergency teams to restore communication, coordinate rescue operations, share field updates, and maintain operational continuity during disaster response and crisis recovery.
Support remote offices, mobile teams, and temporary mission sites with secure internet access, voice, data, VPN connectivity, and cloud-based tools. Reliable connectivity helps humanitarian teams coordinate with headquarters, partners, donors, and local responders from hard-to-reach locations.
Improve duty-of-care with real-time tracking, SOS alerts, geofencing, push-to-talk communication, and field movement visibility. These tools help organisations monitor personnel, coordinate mobile teams, and respond faster in remote or high-risk environments.
Enable secure access to reporting tools, beneficiary databases, dashboards, and operational systems from remote locations. Managed connectivity supports faster data exchange, improved programme visibility, and more accurate reporting between field teams, headquarters, and donor stakeholders.
Manage connectivity usage across multiple sites, teams, and programmes with centralised visibility, usage monitoring, voucher allocation, and reporting tools. This helps humanitarian organisations control communication costs, justify spending, and align resources with donor-funded activities.
Connect field clinics, mobile health units, schools, and community service points with reliable broadband for telemedicine, consultations, e-learning, coordination, and digital inclusion. Satellite connectivity helps extend essential services to communities beyond the reach of terrestrial networks.
IEC Telecom’s RDK 2.0 is designed for rapid deployment in critical missions. It enables humanitarian teams to establish high-speed connectivity quickly in emergency sites, temporary field offices, mobile operations, and remote response locations.
Compact, portable, and mission-ready, RDK 2.0 helps teams restore communication when speed, mobility, and operational continuity are essential.
Best for: Emergency response, temporary field offices, rapid deployment, and mobile humanitarian teams.
IEC Telecom provides hybrid satellite connectivity to support humanitarian operations that require both performance and resilience. By combining LEO, GEO, LTE, and L-band/MSS options, organisations can balance high-speed access, backup connectivity, and mission-critical communication.
This approach allows teams to prioritise traffic, protect essential applications, and maintain connectivity even when one network is unavailable or disrupted.
Best for: Resilient internet access, backup connectivity, cloud applications, and mission-critical communication.
IEC Telecom supports managed welfare connectivity for remote staff, field teams, and humanitarian camp environments. These solutions help organisations provide controlled internet access for communication, wellbeing, and digital inclusion while maintaining cost and usage control.
This is especially valuable for long-term deployments, remote sites, camps, and teams working away from home for extended periods.
Best for: Remote staff welfare, camp connectivity, controlled internet access, and long-term field deployments.
Garmin inReach® supports humanitarian teams operating beyond mobile network coverage with satellite-based location tracking, two-way messaging, and interactive SOS communication.
Integrated with the Traksat platform, Garmin inReach® enables organisations to monitor remote staff movement, receive predefined text updates, manage SOS alerts, and maintain visibility over field teams working in isolated, mobile, or high-risk environments.
The solution supports remote device management, flexible pay-as-you-go packages, and co-exists with other tracking devices within the Traksat platform, making it suitable for both emergency response and long-term field missions.
Best for: Remote staff tracking, two-way satellite messaging, SOS alerts, field movement visibility, and duty-of-care in areas without terrestrial coverage.
Traksat supports real-time visibility and field coordination for humanitarian staff, vehicles, and assets. The platform enables GPS tracking, geofencing, SOS alerts, push-to-talk communication, dispatcher-based coordination, and integration with Garmin inReach® devices for satellite-based tracking and two-way messaging.
IEC Telecom helps organisations improve staff safety, fleet visibility, and mobile team coordination across remote, isolated, or high-risk environments.
Best for: Staff tracking, vehicle tracking, geofencing, SOS alerts, PTT, Garmin inReach® integration, dispatcher coordination, and fleet management.
OptiView gives humanitarian organisations centralised visibility and control over their connectivity environment. IEC Telecom enables teams to monitor network performance, track usage, manage connected sites, and optimise bandwidth from one platform. For multi-site humanitarian operations, OptiView supports better decision-making, cost control, service visibility, and operational reporting.
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IEC Voucher Management helps humanitarian organisations allocate and control internet access across users, teams, sites, or programmes. IEC Telecom enables organisations to provide managed connectivity while setting usage limits, supporting fair access, and reducing uncontrolled data consumption. This is especially useful for staff welfare, camp connectivity, beneficiary access, and donor-funded programmes where transparent usage control is essential.
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OptiShield strengthens the security of humanitarian connectivity by helping protect remote users, sensitive data, and digital operations. IEC Telecom supports secure access, threat protection, and controlled network usage for teams working across distributed and infrastructure-limited environments. This helps organisations reduce cyber risk while maintaining secure communication between field teams, headquarters, and partners. For small organisations without in-house IT or cybersecurity teams, OptiShield offers a reliable managed security solution that helps protect their systems, users, and communications with expert support.
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