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OneAssist - virtual assistance to remote units

01 Jul 2021
OneAssist - virtual assistance to remote units
OneAssist - virtual assistance to remote units

OneAssist is perfect for remote collaboration with multi-party video and audio calls. It is easily accessible over a high-resolution display on a rugged head-mounted device that is attached to a helmet. This hands-free approach frees up the time that field workers or technicians spend looking at a paper manual and almost 80% of concerns can be resolved quickly with such remote access,” advised Nabil Ben Soussia, CEO Asia, Middle East & CIS at IEC Telecom Group.

Developed as part of the new OptiConnect suite by IEC Telecom, OneAssist is powered by DigiGone and is an incredible communication solution no matter how remote the region may be. It is fully aligned with IoT data visualisation and offers unmatched noise cancellation as well as speech recognition in loud areas, ensuring operational efficiency as well as the safety of remote workers.

The OptiConnect application portfolio includes OneHealth, a portable digital telemedicine kit; OneMonitor, a video surveillance software with advanced remote access; and OneTeam, an application for videoconferencing. These state-of-the-art solutions are especially optimised for remote locations and enable cost-effective connectivity across the globe.

“With increasing need and capability to reach remote locations worldwide, integrating with IEC Telecom’s OneAssist will provide cost efficiencies and lifesaving solutions to the customers we serve.  Minimizing risk, providing reliable access, and improving our client’s reach are at the core of our solutions. We are excited and proud to partner with IEC to deliver on this promise,” says Michael Dunleavy, President at DigiGone.