Offshore

Our state-of-the-art systems mean you are never out of touch with how your offshore asset is performing. We can provide:

• A live and continuous overview of your installation or vessel’s status and bandwidth usage via a central dashboard

• Detailed scheduled or on-demand usage reporting that helps you detect any misuse or unfair data usage onboard ship

• A Central Filters Management capability

• A local dashboard to help owners, managers and welfare groups support seafarers while at sea.

Our systems can keep your offshore team happy while limiting your communication costs using our complete network control. Our OneGate system enables your offshore crew to access high-quality on-demand data and voice services, including VoIP, web browsing, emails, global news services and Video on Demand (VOD). They can choose their own connectivity packages to suit their specific needs.

This level of individual connectivity helps to improve crew morale, productivity and efficiency and boost retention rates. We offer voice and data scratch cards with fleet roaming capability.

In addition, our real-time facilities enable Telemedicine systems and Remote Diagnostics to be used.

Our comprehensive global satellite communication portfolio enables us to meet the needs and budgets of our clients. We offer Ku, Ka and L-Band coverage across the world’s shipping routes, guaranteeing high data speeds and bandwidth at all times.

Our backup systems mean we can retain minimal connectivity when the VSAT is down. The MSS backup link will be restricted to emails by default (IEC home networks only) and a credit limit can be set up to avoid bill shock.

The system will always select best available link whether 3G, VSAT or L-Band.

IEC Telecom provides a range of solutions for remote monitoring, allowing staff to constantly supervise machinery and other vital data and take action when necessary. This is particularly important on oil and gas rigs in remote areas, where a fault with mission-critical machinery could halt production and cost a business millions of dollars.

Our systems enable maintenance schedules to be optimised and improve the efficiency of operations.

IEC Support is available 24 hours a day, 365 days a year; both online and via telephone.

The entire service experience, from sales to installation and maintenance to upgrade, comes with the professionalism and expertise you would expect. IEC Telecom’s focus is giving you an exceptional service experience, allowing you to concentrate on what you know best – your business.