Shipping

When it comes to voice and data ship-to-shore connectivity, our state-of-the-art marine satellite solutions put you and your vessels at the forefront of the drive for enhanced digitalisation.

Whatever sector of the merchant shipping industry you are in, whether dry cargo, tankers, container shipping, smaller coastal tonnage or specialised units, we will drive in the business efficiencies you demand while keeping your crew happy and motivated and, above all, connected.

Our state-of-the-art systems will seamlessly direct network traffic between Ku, Ka, and L-Band links across global shipping routes to guarantee connectivity at all times. We will offer end-point security with central management, offshore and onshore unified threat management protection, and open virtualization platforms to easily integrate any critical applications. You will never be out of touch with how your ship is performing.

Our OneGate system will facilitate access to high-quality on-demand data and voice services so that your crew can choose their own connectivity packages and you can manage your communication costs. Our focus is on giving you an exceptional service experience, allowing you to concentrate on what you know best – your business.

No matter where you or your ship may be, our products and services will offer the kind of end-to-end, easy to deploy cost-effective solutions you need. This is why the world’s ship owners and managers come to us.

Discover what we can do for you.

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Network Flexibility

Our comprehensive global satellite communication portfolio enables us to meet the needs and budgets of our clients. We offer Ku, Ka and L-Band coverage across the world’s shipping routes, ensuring high data speeds and bandwidth guarantee at all times.

The system is designed to offer the best available connectivity all the time, by seamlessly balancing the traffic between the 4G/3G, VSAT and L-Band links.

Global Presence, Fast and Seamless Installation

Our global network of partners worldwide coupled with our nine regional offices mean we are there to offer you the onboard support and installation service you need, seamlessly and without delay.

Our teams of experts are there to support the project lifecycle at every point of the way from shipment and installation, to commissioning, testing and final handover.

Putting You in Control
  • A live and continuous overview of the vessel’s status and bandwidth usage via a central dashboard
  • Scheduled or on-demand detailed usage reporting that helps you detect any misuse or unfair data usage onboard ship
  • A Central Filters Management capability
  • A local dashboard to help owners, managers and welfare groups support seafarers while at sea
Cyber Security

Preparing yourself against cyber attack is a ‘must have’ rather than a ‘nice to have’ which is why we take it so seriously. We offer two stages of unified threat management protection – offshore and onshore, deploying two different technologies to maximise protection.

We also offer end-point security with central management and local distribution of updates to minimise bandwidth usage.

Crew Welfare

Keep your crew happy and your communication costs at bay with complete network control. Using our OneGate system means your onboard team can access high-quality on-demand data and voice services, including VoIP, web browsing, emails and Video on Demand (VOD). Your crew can choose their own connectivity packages to suit their specific needs. Benefits include:

  • Higher crew morale
  • Higher crew retention rates and greater productivity and efficiency gains
  • Improved socialisation
  • Access to global news services
  • Voice and data scratch cards with fleet roaming capability
  • Vitally important telemedicine and remote diagnostics
Advanced Solutions Enabler

The open virtualization platform gives the ability to easily integrate any critical or specialised applications needed by the customer. No need to arrange technician attendance for each new integration, nor sending new hardware each time.

Resources needed for the machine are defined based on the overall requirement of the customer. Compatibility must be confirmed in advance in order to grant commitment.

Remote Management & Support

IEC Support is available 24 hours a day, 365 days a year; both online and via telephone.

The entire service experience, from sales to installation and maintenance to upgrade, comes with the professionalism and expertise you would expect. IEC Telecom’s focus is on giving you an exceptional service experience, allowing you to concentrate on what you know best – your business.