IEC Telecom is committed to keeping customer needs at the forefront in the provision of the most relevant solutions, services, and support. We listen and understand. These are the cornerstones of our approach.
Our technical support team delivers the highest quality of service in many languages to support business needs, including planned maintenance queries and unplanned outage queries.
Customers can access six dedicated channels of support from email, a hotline, and Whatsapp service to online ticketing and extensive knowledge resources on the IEC Telecom website. Our online resources such as the Download Center and Knowledge Base deliver pertinent information to suit your business needs.
Keep your team up-to-date regarding the latest technical updates. From installation guides and manuals to software upgrades, all the information is easily available via the Download Center on the IEC Telecom website.
For basic information on troubleshooting, browse the Knowledge Base on the IEC Telecom website