16 Apr 2018
Communication with IEC Telecom support team is getting easier and more interactive. Company officially launches the IEC WhatsApp Business. This channel is now available to serve company`s customers and provide them with technical support.
Company`s clients from all over the world are now able to ask for a technical advice or solve the signal problems while communicating with support team in the interactive chat. During hiking, voyage or business trip this solution is useful and cost-effective to get a qualified help regardless of deployed conditions or location. IEC WhatsApp Business is a channel, that helps to contact IEC Telecom support team easily.
“WhatsApp Business App is our recently launched communication channel, which is the easiest and the most efficient way to improve our support services, — explains Abdelkrim Beddou, IEC Telecom Support Team Manager. “It allows our customers to connect with the technical support agents and provide them live technical assistance necessary for their problems. This application will build a trusted business with our clients and keep them always in touch even if they are operating in conditions with slowest connection.”
IEC Telecom always stresses that communication is a must, not a luxury. Getting closer to client and searching for the most comfortable ways for technical support is an important part of the company`s mission.