We would like to inform Inmarsat users that following the second earthquake yesterday the additional network capacity arrangements made in Nepal’s region remain in place.
The network is continuously managed to make required changes to support users located in this area.
For users willing to use HDR service: the service is only available on the 4F1 satellite (Asia Pacific). So users should point their BGAN south-east to get this service.
All other services including X-Stream are supported on th 4F2 satellite pointing south-west (EMEA).
For any question or assitance please contact our team.