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Frequently asked questions

Average download speeds for modern low-Earth orbit (LEO) satellite broadband typically range between 50 Mbps and 250 Mbps. Newer generations of Starlink terminals can achieve peak download speeds exceeding 400 Mbps under optimal conditions.

Low-Earth orbit satellite internet offers low latency, typically between 20–50 milliseconds, making it suitable for real-time applications such as video conferencing, cloud services, and VoIP.

Pricing on Starlink airtime varies depending on region, use case (land, maritime, enterprise), regulatory requirements, and service configuration.
For accurate information, please contact our team via the Contact Us page or reach out to

Monthly costs depend on deployment type, location, bandwidth requirements, and level of support required. We recommend contacting our team for tailored guidance based on your operational needs.

Performance depends on location and network availability. While 5G can deliver higher peak speeds in urban areas, satellite internet is highly effective in remote, offshore, and underserved locations where terrestrial networks are unavailable or unreliable.

Yes, severe weather conditions such as heavy rain or storms can temporarily impact satellite performance.
For critical or mission-essential operations, IEC Telecom offers backup and hybrid connectivity solutions to maintain service continuity during adverse conditions.

Starlink’s 2-month rule limits the use of terminals outside their registered country to 60 consecutive days, after which service may be suspended or the service address must be updated.
These conditions vary by country. For clarification, please contact our regional team.

Availability depends on local regulations, licensing, and service authorisation. Coverage and service types may vary by country and use case.
Please contact our team to confirm availability in your region.

Yes. Starlink supports business, enterprise, maritime, and remote operations, delivering high-speed connectivity where traditional networks are limited.
Solutions can be tailored based on performance, redundancy, and operational requirements.

Yes. Starlink enables maritime and offshore connectivity for crew welfare, operational communications, and safety at sea.
Service configurations may vary depending on vessel type and operating region.

Starlink delivers high availability and performance; however, in mission-critical environments, depending solely on the Starlink network may be insufficient. IEC Telecom provides hybrid and backup connectivity architectures to enhance resilience and reliability.

Yes. Starlink can be deployed as a primary connection, backup link for GSM/fibre connectivity, or as part of a hybrid network alongside GEO, LTE, or other connectivity solutions.

Starlink terminals are quick and easy to deploy. Installation timelines may vary depending on the complexity of the connectivity architecture and the need to integrate additional hardware.

Yes. Starlink terminals require a clear view of the sky for optimal performance. Physical obstructions such as buildings or terrain may impact connectivity.