One Assist Remote Maintenance

OneAssist, powered by DigiGone, is an optimised hands-free video solution that enables virtual assistance to remote units and extends the complete knowledge resources of your organisation to the field in real-time.

With a secure voice-controlled solution, field personnel can stay in touch with HQ, share snapshots of ongoing onsite issues, and receive live technical assistance from the shore expert even in low bandwidth and hard-to-reach environments.

With a fully rugged head-mounted device attached to helmets, OneAssist is perfect for IoT data visualisation, guided workflow, document navigation, and remote mentor video calling. It is perfect for use in the maritime, oil & gas, humanitarian, and enterprise sectors.

Key Features
Video and Audio Teleconferencing: Conduct peer-to-peer and multi-party video and audio calls in real-time. Share snapshots of ongoing onsite issues and receive live technical assistance with unmatched noise cancellation capabilities and speech recognition in loud areas.
IM & File Transfers: Exchange operational data individually or as a group during a live stream over a high-resolution display for enhanced clarity. Discuss critical concerns over voice-enabled instant messages in case the bandwidth is too low for audio calls.
Secure Communications: Transfer all video, audio, texts, and files over AES 256-bit end-to-end encryption. Ensure privacy for IoT data visualisation, guided workflow, document navigation, and remote mentor calling with this voice-controlled solution.